Change Management - Why the failure rate?

Change Management is the keyword business all over the world.

Change can refer to a simple product changes, a system change, a change in IT methodologies.
Or it may be a range of companies including all the clean sweep which has revitalized the entire company. This drastic step is usually taken when the company is on the brink of collapse, or when a new CEO comes in wanting to bring the business in line with his experience.

Be a Project Manager does not make you a good Change Manager. Being able to structure a Gantt or PERT chart and extend the technical aspects of change, without taking into account the intense reactivity of the staff and management is almost certain to create both a collapse of business, a change in function that does not last .

It 's absolutely essential that a Change Manager includes the subtlety of how people think and feel different and be able to integrate the different value systems of stakeholders with the desired result. Conflicts between management staff and between staff and line must be dealt with the desired objectives must be clearly communicated to all concerned in terms of what the participant is going to get the change.

Change will always create anxiety in people involved. Often there is enthusiasm from those who lead the change, but the attention or resistance from those who perceive a potential threat. This threat may be from their perception of their ability to absorb change and learn new skills. A threat can also come from the fear of job change or the possibility of losing their jobs altogether. No matter where the threat comes from, is a powerful destabilizing force and has been known to destroy the society, when poorly managed.

The stress that change creates can also have undesirable results from sickness or absenteeism in people who are already stressed and can not cope with additional loads a program of change puts on them. When people feel high levels of stress, or illness, or abandon ship. However, this causes additional side loads on personnel management, management distraction from the task at hand and increasing the risk of project failure. Remember the old adage - "When you are up to the knees in alligators it is hard to remember that the original exercise was to drain the swamp!"

This is why Business Change projects not two out of three times, resulting in huge cost in money and human misery. So, if you select a Change Manager, make sure that he / she knows how to handle the human factor .......